Thank you for considering Panorama Travels for your visit to Oman. We intend any visit to Oman with us is safe, enjoyable, and rewarding.
1) GENERAL
1.1 Panorama Travels is based in Muscat, Oman. Therefore, panorama Travels operate only under the jurisdiction of the Sultanate of Oman Government. By booking with Panorama Travels, you acknowledge this and accept the
2) OUR SERVICE
2.1 We will supply services and accommodation as described. We make no hidden charges and include all Oman Government Taxes.
3) CANCELLATION
3.1 In case of any cancelation by you – we will retain the deposit, and it will be available at face value should you re-book with us at a later date – no longer than one year from the canceled booking.
3.2 These Cancellation periods are extended by ten days in each instance during Christmas & New Year and Easter Holidays periods or where a room booking is for more than 8 rooms. In case of a refund of any monies, we will only make that refund by the method payment was made to us by you. We will refund as a percentage of our Omani Rial currency. Currency alterations and all bank charges are against your account.
3.3 Cancellation by us without subsequent liability. If we cannot provide the required services for any reason, we will be refunded in full any pre-payment by you, including the deposit, and we will be responsible for our Bank charges.
4) FORCE MAJEURE
4.1 You must contact your insurance company in the event of an accident that may prevent your ability to travel, such as an injury, a hurricane, an earthquake, an airport strike, or war. In Panorama Travel, we will do everything we can to ensure your safety and ease of movement in addition to cancellation compensation according to the laws of our partners and service providers in this aspect, as we did in the volcanic eruption of Iceland and the Covid-19 pandemic.
If you wish any additional details, please contact us.