FREQUENTLY ASKED QUESTIONS

Kindly, click on the question to see the answer.

HOW LONG HAVE YOU BEEN A TRAVEL COMPANY?

Our founder created Panorama Travel in May of 2009 with one clear vision: “PANORAMA TRAVEL IS A PIONEER IN BUILDING BRIDGES ACROSS INTERNAL AND EXTERNAL BORDERS IN TERMS OF UNDERSTANDING THE PEOPLE, THEIR CULTURE, AND THEIR BEAUTIFUL LAND.”

WHAT MAKES YOU DIFFERENT FROM OTHER COMPANIES?

Field leader founded our company – with a vast knowledge of what world travelers and adventurers expect in a high-quality experience.

ARE YOUR GUIDES SPECIALISTS IN WILDLIFE, HISTORY, AND CULTURE? WHAT IS THE LEADER/GUIDE-TO-GROUP RATIO?

We pride ourselves on the quality of our leaders and guides, experts in their fields, enthusiasts, and dynamic people with a love of learning.

We staff each adventure with the best experts in any field, from birds, geology, history, and culture to study abroad programs.

The number of tour leaders and guides on a trip depends on the number of passengers and the way of transportation.

The average TL-to-Passengers ratio is 1:15

The average Guide-to-Passengers ratio is 1:15 in buses and 1:4 in 4WD

WHAT DO YOU INCLUDE IN YOUR TOURS?

We make no hidden charges, We include accommodation, meals, entrance fees, and all the Gov. taxes and service fees. The specific details for each trip can be found in the “Inclusion” section of the itinerary.

WHEN IS A GOOD TIME TO GO ON THE TRIP? WHAT WILL THE WEATHER BE LIKE?

We tailored each program at the optimal time of the year for your best Oman adventure. However, The most popular months to visit Oman are November to March. There are good reasons to visit in the summer, too. The turtle-watching season lasts from June to August. From late June, Dhofar -south of Oman- to enjoy its temperate climate and lush scenery. Jebel Shams, Al Ashkhara, and the Arabian Sea coastline are fabulous places to visit in the summer.

DO YOU OFFER FAMILY TRIPS?

Panorama Travel offers private customized family holidays on request. We design most of our trips for mature travelers. We ask you to inform our consultants when children under eighteen travel with you.

DO YOU OFFER PRIVATE TRIPS FOR INDIVIDUALS, SMALL GROUPS & FRIENDS?

Panorama Travel offers private customized trips on request to fit your requirements, from a single-day trip to +14 days.

Contact us with your requirements, and we will reply with suggestions. Our trips are tailor-made to fit the needs and interests of you, your clients, and your participants.

DO YOU ORGANIZE SELF DRIVE TOURS?

Yes, we organize self-drive tours, including summaries by an expert, 24h assistance, customized program, accommodation, and all gear required for picnics and camping.

WHAT TYPE OF TRANSPORTATION DO YOU USE?

Panorama Travel owned a varied fleet of vehicles. Initially, we relied on that modern ship of the desert, the Toyota Land Cruiser. Our latest vehicles have been Ford Expeditions. We used buses from the Toyota coaster to a luxury 45-seater coach for groups.

DO YOU ACCEPT BOOKING FROM TRAVEL AGENCIES?

We welcome inquiries from individuals, travel agencies, and organizations.

WHAT KIND OF FOOD WILL BE SERVED? WILL THERE BE VEGETARIAN, HALAL, AND LOW-FAT OPTIONS?

Omani cuisine reflects our rich ethnic and tribal mix. Our chefs blend flavors from the Arabian and Indian subcontinents.

Oman is a conservative Islamic country, so all food served is HALAL. Hotel meals are a vast buffet of various labeled food, including veg. and low-fat options.

Meals are a crucial element in any visit; we tailor the itineraries meals to give you a glimpse experience of the Omani cuisines.

If there is anything you may want us to consider about your food, kindly let us know when you make a booking, and our staff will take care of that.

WHAT KIND OF ACCOMMODATIONS CAN I EXPECT?

Oman has a stunning world-class hotel scattered throughout the country, from locations of 2000 m peaks above sea level to nesting at the exotic Oman beaches. Whether you want to chill out on the coast, camp under the stars, unwind in supreme luxury, or enjoy the winter sun, our hotels, resorts, camps, and retreats will suit you perfectly.

In the belief that Oman’s tourism is about the guest experience, the Panorama Travel team travel through the entire country, renewing their direct knowledge of the country and its hotels so that from arrival to departure, each guest traveling with Panorama Travel stays in the most appropriate accommodations and views Oman as their home away from home.

WHAT ACTIVITIES ARE AVAILABLE IN YOUR TRIPS AND DO THEY COST EXTRA?

We include a list of activities in our programs like hiking, cycling, camel riding, horse riding, kayaking, golfing, snorkeling, scopa diving, dolphin & wheal watching, green turtles watching, wildlife tracking, birding tours, camping, stargazing, sand driving, opera performances, traditional folklore music, private concerts, traditional war dances, yoga, visit to museums, national reserves, forts …etc.

We include the price of all the activities in the programs. The specific details for each trip can be found in the “Inclusions and Exclusions” sections. Dress code and gear will be advised in the program.

DO YOU OFFER TRAVEL INSURANCE?

We highly recommend health insurance covering death and treatment, trip cancellation, and interruption insurance, which provides valuable coverage against an emergency that may force you to cancel or leave the trip.

We recommend purchasing insurance that fits your country’s law; Oman insurance might vary from your home.

Contact our travel consultants for advice and book your travel insurance.

DO YOU BOOK FLIGHTS? IS THE PRICE OF MY AIR TICKETS INCLUDED? WILL PANORAMA TRAVEL HELP ME PURCHASE AIR TICKETS ONCE I BOOK THE TRIP? CAN I MODIFY MY FLIGHTS TO LEAVE/RETURN HOME EARLIER/LATER?

Yes, we book domestic and international flights as part of the packages booked with us. Airfare is not included in the cost of the trips unless indicated. Our team will be delighted to assist you with flight arrangements, including arrival before the trip date or a later departure. Modifying flights will be subject to the terms and conditions and availability.  

WHAT IS THE HEALTH AND VISA REQUIREMENTS?"

  • Before departure, you will receive pre-departure material to help you prepare for your journey with us.
  • 105 nationalities (See List A) gets visa on arrival.
  • For nationalities that are not eligible for visas on arrival Panorama Travel will arrange visas on their belief beforehand.

HOW LONG/FAR DOCTOR FROM YOUR OPERATIONS? IS THERE A CHARGE TO USE THEIR SERVICES? IS YOUR STAFF TRAINED FOR FIRST AID AND MEDICAL EMERGENCIES?

  • Gov. & private hospitals in Oman are widely spread, and they are within 1h,30m in remote areas we operate and within a few minutes when we are in towns.
  • Most 4-5-star hotels in Oman have available on-call doctors or nurses.
  • Panorama Travel staff are well-trained in first aid and handling emergency cases. We have been doing this for more than two decades.
  • An emergency plan will be included in your itinerary.

WHAT CLOTHING AND GEAR WILL I NEED TO PACK? DO I NEED TO WEAR FORMAL CLOTHING? WILL WE MEET PEOPLE OFTEN?

You will receive pre-departure instructions, including packing instructions and clothing codes for all activities in your itinerary.

WHEN WILL I RECEIVE MY FINAL DOCUMENTS, INCLUDING AIRLINE TICKET?

From 1-14 days before the start of the tour depends on the itinerary and the time you make the booking.

If your question isn’t addressed, feel free to contact us by filling out the below contact form, we are always happy to help.